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Owner Reviews

What Clients Say

At Big Dog Little Woof, we take pride in striving to be the best dog walking service in Newmarket. Don't just take our word for it - read some of our client reviews below!

My dog had a wonderful time while out on his walk with James. He is very professional, communicates clearly and clearly takes the well-being of canines in his care seriously.
I highly recommend.

Joshua Smith, Owner of Arthur

Super customer service, great time keeping, reliable and dogs thoroughly excited to see James. They know the trip out will be stimulating and fun. 100% trustworthy.

Vall Wells, Trailing Tails

James has been training our young cocker spaniel Marley for quite a while now, he's extremely reliable and we have noticed a huge difference in Marley's behaviour in general and out on the lead etc. as prior he was a heavy puller and got distracted very easily. He really does put in effort to form a bond and Marley loves being with him (he treats him as if he was his own). James himself is super friendly and genuinely cares about Marley's wellbeing and will always make time to debrief you on any progression etc. We honestly can't recommend him enough!

Charlie Thomson, owner of Marley

We wanted a dog walker to help us exercise and socialise our puppy. James came to our house to meet our Roger and discuss our expectations and what his service delivers. Very thorough, polite, and friendly. Our dog Roger looks forward to his walks with Big Dog, Little Woof. I love the pics (better than mine!) and videos he sends to us. When we play the videos and Roger hears his voice, he looks everywhere for him. I am so grateful to have help walking our Roger, knowing he is safe and well looked after.

Mariah Wedemeyer, Owner of Roger

We have regular dog walks with James who is punctual and reliable. He has taken his time getting to know our dogs and now they happily go off lead. His van is kitted out and professional. The group walks are not too large and the safety of every dog is considered and introductions are slow. Updates of pictures and videos come after each walk with a report. The biggest recommendation I can give James is my dogs' reactions when he appears - they genuinely adore him and it's clear to see! James is polite and easy to communicate with.

Clare Mansfield, Owner of Tia and Loki

Having never used a dog walker before, we were a little nervous, but finding James has been great as he has walked our dogs while we have been away. We got updates everyday with photos and videos, which we really enjoyed, we would definitely recommend and would use James again.

Cathryn Thomas, Owner of Herbie and Solo

James looked after my cats while I was on holiday and I am due to use him again soon. He was excellent, very good communication with video and photo updates, went above and beyond with looking after my cats who loved him. Even my boy cat who is a bit unsure of humans. I would highly recommend to anyone who requires pet sitting services.

Clare, Owner of Obie and Sephy

First-rate experience with Big Dog, Little Woof. Booking walks is easy, and I love the regular photos and even videos with notes. James is always professional, and I feel confident that Basil is in safe hands. I highly recommend Big Dog, Little Woof!

Greta Miksaite, Owner of Basil

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